Clients say...

“I left every session with new insights about my leadership team and how to work with them more effectively.”

CEO-Energy Company

 

Clients say...

"It is so comfortable to be able to discuss what I need to improve in an objective environment. I had specific action plans I could follow, and others commented on my progress."

Director-Computer Software Industry

 

Clients say...

"These coaching sessions provide a structured focus. They were the time during the month I stopped to reflect on how I could be more effective, and how I was leading and influencing the people who report to me. The meetings I lead, and presentations from my teams are of higher quality because I use the skills I developed while I was working with my coach."

Marketing Executive


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Coaching Process

Prior to beginning the coaching process, there is an Orientation phase when the leader and coach discuss expectations for the coaching process, and the role of the coach and the leader.

Coaching engagements begin with an Assessment phase, which provides data for the coach and leader to craft a development plan. The data is collected from interviews and assessment instruments.

A Development Plan includes specific activities designed to build new skills and balance current strengths in the leader.

The Coaching phase consists of regular sessions focused on a continuous improvement cycle of skill building, practice, and lessons learned. Many sessions are conducted as face-to-face meetings; however, technology resources are used to support the coaching engagement.

Results are measured mid-way and at the close of the coaching engagement. A brief electronic survey instrument asks peers, direct reports, and the leader’s boss to comment on progress in building new skills and behaviors.

Follow-up Coaching

A reinforcement or follow-up phase of coaching is available as needed. The purpose of coaching follow-up is to provide a leader with continued objective and structured reflection related to his/her development.

The benefit of a follow-up coaching phase is that a leader continues to have:
Support to further reinforce the skill focus identified earlier at the onset of the coaching engagement;
Unbiased perspectives on emerging issues; and
Opportunities for focus on new trends.

Coaching Timeline

Phase
Time
Activities

Orientation

1 session

Review coaching expectations, coaching process, and roles of coach and leader.

Assessment

1 session

Review, interview, and assessment results, and performance records.

Development Plan

1 session

Identify opportunities for improvement; prioritize, and set measurable development goals

Coaching

4-8 sessions
with phone calls or e-mail as needed

Engage in skill building activities that align with development goals, practice new skills and reflect on results with coach.

Measure Results

1 session

Interviews; feedback from others, self assessment